Last week Mike Vizdos wrote an article at Implementing Scrum.com that had me scratching my head a little. In this article Mike was arguing that Silence is a symptom of poor communication, and that when team members have conversations over messenger, those that would gain collateral information from the conversation would be shut out from such juicy bits.
One of my colleagues once walked into a room with a new team. When he told me about it, he said something along the lines of, “It was so quiet you could hear the waterfall.”
Think about that last statement for a moment. I’ll stick around.
Welcome back. Good thought break? Hope so.
When *I* hear this statement, I realize a team is probably not working to its full potential.
While not the Uber scrum master Mike is, I don’t think he understands the psychologies of programmers to realize that ambient conversations are going to murder their performance and concentration. When I initiate a conversation with a person over IM that is in the same office, it gives them the ability to multi-task and not be thrown off their process completely.
I’d basicly equate this to trying to program with the TV on. Some of us can do it, some of us can’t, but nobody is as productive with it on, as with it off.
A lot of the rules of Scrum are really important, transparency between client and team, team and scrum master, team and team are super important, but were not the Borg. And there are only so many hits performance can take in the name of transparency before Scrum starts to become a hindrance.
Long live IM!